solo ticket merseytravel
only. You should receive your ticket within seven days. quoting your order reference number to let us have the correct details. Upon completion of an apprenticeship, it is your responsibility to notify us of this as your Apprentice travel discount will no longer be valid from this point. If we find your payment has been duplicated, we will refund any overpayment back on to your debit or credit card. 6.1 Prior to purchasing a Solo Ticket on a Smartcard, you must have obtained your Merseytravel Smartcard or Apprentice Travelcard (as applicable). 5.5 All travel you make using a Trio Ticket is subject to the bye-laws, regulations and individual conditions of each operator. Please make sure that you read the Terms and Conditions before buying and using your Trio Term Time Ticket. My ticket is not working. Merseytravel passengers to benefit from more smarter options. We will refund a Term Time Ticket in line with our refund policy. Nothing in these terms will affect those legal rights. Term TimeOnline (you must first register an account and card number on MetroSmart) or at Merseytravel Centres, AnnualTake your annual ticket to any Merseytravel Centre up to seven days before it runs out. Terms and Conditions of Use1.1 These terms and conditions of use (Terms) (together with any documents or other items referred to in them) tell you how you may use your Solo Ticket issued by Merseytravel (we or us) when using bus services in and around Merseyside. For buses in your chosen area How long are the tickets valid for? Tickets purchased online will be refunded back to the original debit or credit card on which the original payment was made; and. Please make sure that you have a valid ticket for the day and area of travel loaded on to your MetroCard or Walrus. bought the ticket for. 4.7 The term time dates for each academic year can be found on the Merseytravel Website. You can also check the status of your ticket here to make sure that it has not expired. Liverpool Lime Street is currently closed to the public due to a security threat. and make full use of the benefits that the scheme provides; including T-FLOW only lanes to help reduce queue time at the toll plaza and detailed online statements providing a history of journeys made. 3.1 The Solo Ticket allows for travel on local bus services within Merseyside, as shown on the map on the Merseytravel Website (see, https://www.merseytravel.gov.uk/tickets-and-pricing/ticket-types/solo-ticket/. Terminating or Ending This Agreement(a) You may contact us at any time to end the contract for the Fast Tag and close your account, but in some circumstances we may charge you certain sums for doing so, as described below(b) If you are ending the Agreement for a reason set out at (i) to (v) below the Agreement will end immediately and we will refund you in full for any balance still on your Account. You can now buy a 1 day, 3 day or weekly ticket. 1.6 Where these Terms conflict with any other information published on the Merseytravel Website, these Terms shall have priority. To enjoy the full, continuous River Explorer Cruise you can either buy a supplementary ticket for your Trio or you can buy a full River Explorer Cruise ticket from the terminal when collecting your boarding pass. Buy one at the beginning of term for your daily bus j, The term dates for term time Tickets can be found, Term Time Ticket dates are agreed with all Local Education Authorities across Merseyside. Refunds will be made direct to your nominated bank account. If you do not receive your ticket within seven days please email. (g) The concession can only be used in the vehicle VRN registered / nominated on the Application form (should you wish to change the vehicle you must inform us in writing or by email to [email protected]) free travel will not be permitted until the new vehicle is registered with the T-FLOW scheme. (c) You will not have to pay for Merseytravel to repair or fix a defect with the Account or Fast Tag under this clause, unless arising from a breach of the clauses of this Agreement on the part of the Account Holder or User(s) or a failure to fit the Fast Tag correctly in accordance with Clause 2(j). Is my Term Time Ticket valid across all areas of Merseyside? Can be used at any time, on any day (excpet off-peak, term time or student year tickets). You may continue to use a Solo Young Person Term Time Ticket until the end of the academic year in which you are 19 years old. 1. 5.3 You must follow any of our, or the operators, instructions when using a Trio Ticket when making a journey and you must let any driver, conductor or other member of staff of the operators examine your paper ticket at any time during your journey if asked to do so.5.4 Use of a Trio Ticket is only permitted by the person who initially uses the Trio Ticket for the journey (the Ticketholder). Once the term ends please keep hold of your MetroCard, you can then renew your Term Time Ticket online later in the year. If this information changes, for any reason, you must notify us immediately.Please be advised that we may use agencies to verify and confirm your identity and residence. You may contact us to end the contract if we suspend your account, or tell you that we are going to suspend it, in each case for a period of more than 7 days, and we will refund any sums that have been paid to Merseytravel in advance. Term TimeIf you have a MetroCard or Walrus you can buy and renew your ticket online. , writing to us at Merseytravel, PO Box 1976, Liverpool, L69 3HN, or by calling us on 0151 330 1000. Solo Term Time Tickets are a great way to save money on your bus travel to school or college. The User shall not sell, tamper with or wilfully damage the Fast Tag. You can have more than one ticket on your card at any time. Anytime Day Single and Anytime Day Return tickets are valid . If the ticket is not suitable for your travelneedsplease visit theMerseytravel Websiteto see the other options available. (e) As a consumer, you have legal rights in relation to this Agreement where it is not carried out with reasonable skill and care, or if the materials Merseytravel use are faulty or not as described. But. (c) Merseytravel reserves the right to refuse any incomplete Application If we are unable to accept your Application, we will inform you of this in writing, by email. 3. Force MajeureMerseytravel shall not be liable for failure to perform its obligations under this Agreement if such failure results from circumstances beyond Merseytravels reasonable control. 5. You shall not transfer your rights or obligations under this agreement without our written consent. Merseytravel reserves the right to terminate this agreement and close the Account in accordance with clause 9 if we reasonably believe an Account is being used fraudulently or for illegal purposes. We will refund any payments you may have made to your T-FLOW Account. 5.3 You must follow any of our, or the bus operators, instructions when using a My Ticket for making a journey and you must let any driver or other member of staff of the bus operator examine your ticket at any time during your journey if asked to do so.5.4 Use of a My Ticket is only permitted by the person who initially uses the My Ticket for the journey (the Ticketholder). If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Costs are detailed in the table below. You can now buy a 1 day, 3 day or weekly ticket. Refunds8.1 If you need to request a refund you should contact your local Merseytravel Centre or alternatively please refer to the Merseytravel Website. This clause also applies to accidental destruction of a Railpass. Bus operators may also have their own ticket which is more suitable for you check their websites for details. Which dates are covered by Solo Term Time Tickets? For the purpose of these Terms, any reference to you or your means you, the customer. Add the number of zones together (if you travel through two or more zones in one area, this counts as one area). Merseytravel is responsible for making good any damage to your property directly caused by us under this agreement which arises from our default or negligence; however, Merseytravel accepts no liability for any loss or damage to property howsoever arising unless the loss or damage is caused directly by the default or negligence of Merseytravel. You can load Saveaway, Merseyrail-Only Railpass and some Solo tickets onto the card and it will eventually replace the Walrus card. (f) It is the Account Holders responsibility to ensure their Account has appropriate funds in the account to operate the Fast Tag system at the Toll Barrier(g) The Fast Tag shall at all times remain the property of Merseytravel and must be returned upon request. Application means the formal application for a Fast Tag completed by you. These Terms, and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims), shall be governed by English law. Who should I contact with any queries? For help with Areas and Zones, please click here. We aim to have normal service resumed as swiftly as possible. You can telephone our customer service team at 0151 330 1004 or write to us at Merseytravel, PO Box 1976, Liverpool, L69 3HN or email [email protected]. We will write to you to let you know that we are going to stop providing the Fast Tag scheme. You can use weekly, monthly or annual tickets at any time, on any day. comply with any legal requirements placed upon Merseytravel. 1.1 These terms and conditions of use (Terms) (together with any documents or other items referred to in them) tell you how you may use your Railpass issued by Merseytravel (we or us) when using rail services in and around Merseyside. The quickest and easiest way to buy your first Solo Adult or Young Persons Solo ticket is via our. Upon registering the vehicle to the Account the VRN will be checked against DVLA open source data to establish the vehicle classification. If you are unable to apply online, you can of course visit a Merseytravel Centre across the region and buy it over the counter. Please make sure you read our Privacy Policy so you understand how we process your personal data and our personal data practices. Application means the formal application for membership to the Mersey Tunnels ConcessionaryTravel Scheme completed by you or completed on your behalf. We are sorry for any inconvenience caused. This includes liability for death or personal injury caused by our negligence; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the service as detailed within the Consumer Rights Act 2015.
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