klekt contact details
If we are satisfied with your cancellation request, we have received the item; we will inspect the item for any damage. You should therefore always check before you make a purchase whether there have been any changes to the listing since you initially reviewed it. Registered Users may list an item for sale and purchase an item. ho ordinato un paio di scarpe con la conferma da parte dell'applicazione della carta ma l'ordine ancora non risulta avviato ed ho ancora tutti i soldi sulla carta. People think that we swap pairs, buy pairs to sell on etc. 20.3. However, it may be necessary in some cases to apply a different rule to a particular aspect of using KLEKT UK to the general rule described in these Terms. Upon closure of your account, your relationship with us will end and the Terms will no longer bind you and us, but it will continue to apply in respect of anything that happened prior to the closure of your account and closing your account will not affect any rights, actions or liabilities which arose prior to closure. KLEKT is Europe's oldest online marketplace for buying and selling authentic sneakers and streetwear. 18.4. hello, i ordered shoes a week ago and it still says waiting for seller to ship and i sent a couple of emails asking about when will it arrive as i will be leaving this address soon and it says it can take up to 14 days from the day of the purchase but the seller didnt ship yet so can i just get a refund if it will take longer than 14 days this is my order ID 1270ch3p-665415. (b) any equipment or network on which KLEKT UK is stored; 16.5.3.3. Have a nice day. 15.9. We have officially launched KLEKT. 15.2. You must ensure that you have the copyright and all other rights in any content that you include in your listing, including any photographs and you will reimburse us if we suffer any claims as a result of your submission of any content in contravention of this paragraph 8.11. If you do not agree, please do not continue to access or use KLEKT UK. KLEKT is Europe's original sneaker and streetwear marketplace, connecting buyers and sellers from around the world to get their hands on the most exclusive items. Thanks, Hello I ordered shoes from you on February 26th And you wrote me that they will come to me u3.3.21 What does it mean in March of this year and unfortunately no shoes have come yet I would like to ask when it will come thank you, By Faustina Gyamfuaa Akrasi 14.4. We would hate for your sale to be cancelled if you've mistakenly sent a UK11 instead of a US11. We do not give any promise that KLEKT UK or the services it provides will be available for you to access at all times, will continue uninterrupted or error-free or will remain unchanged. We connect Sellers with Buyers and ensure that all items are 100% authentic. However, we do not give any promises about the accuracy or completeness of that information or the accuracy of any information (including, without limitation, Registration Data provided by Registered Users). We cannot give you any assurance that any listing is accurate, that any Seller has the right to sell the advertised item or that any Buyer will be able to pay for the item they purchase. 5.2. We reserve the right to determine how we feature your listing on KLEKT UK. 7.8. Until this point we may or may not accept your offer your order can be cancelled at any time. You understand and accept that by listing an item on KLEKT UK you are offering to enter into a legally binding contract with any person who chooses to purchase the item. So frustrated! Mis zapatillas son completamente nuevas. Registration Data means your user name and password or any other piece of information provided as part of KLEKTs security procedures and your Account Registration as described in paragraph 5.5; 2.1.7. Its definitely one of the most exciting parts of the job. We do not accept business use on KLEKT UK. Click "Add to List" and you will then be directed to the final step of the process. Take the A Ma Maniere x Air Jordan 3 for example. If you are still unable to locate the email please contact us as set out in paragraph 3.4, to check that your order has been received. If you purchase an item through KLEKT UK, you must immediately make payment for that item, and you agree that you will make payment through KLEKT UK. One question we often get asked is what does it take to become an authenticator on KLEKT? So today is your lucky day! When we have received confirmation for collection, we will arrange a time with you for our courier to collect the item from you at the address provided during your Account Registration unless otherwise specified. If were talking about some specific brands or shoes, there are a few big giveaways that we can spot. Sometimes the refund may take up to 3 Working Days. These Terms are divided into five parts: Part A - Introduction is an introduction to how KLEKT UK works and the Services we offer; Part B Terms for Buyers describe how you as a Buyer purchase an item using KLEKT UK; Part C Terms for Sellers describe how you as a Seller sell an item using KLEKT UK; Part D KLEKT Services describe what services we provide to you such as payment, authentication process, shipping and delivery, and our cancellation policy; and. Working Day shall be all days other than Saturdays, Sundays and public holidays in England. We aim to ship all orders within 1 Working Day from the date the authentication process is complete. If you are using KLEKT UK, the Terms are in place of all warranties, conditions, terms, undertakings and obligations implied by statute, common law, custom, trade usage, course of dealing or otherwise, all of which are excluded to the fullest extent permitted by law. If you do not make arrangements for re-delivery within 20 Working Days then we may cancel your order. 17.1. Opt out at any time by clicking Unsubscribe at the bottom of any of our emails. The KLEKT platform is a place for sneaker merchants to trade their most sought after. If you have any active listings at the time you notify us that you want to close your account then we will assume that you also want to end these, and we will consider this as a request to cancel all current listings. If we are unable to take payment for any reason we will contact you and ask you to make payment by an alternative method. If a dispute arises between you and a Buyer or Seller, or between you and us, we suggest that in the first instance you contact us using the details set out above. I just need to change it for one size bigger, I bought Yeezy boost 350 V2 ash pearl US8 size 445 EUR includes shipping on March 282021 but today it's price is 298 EUR. Your store stole money from my card in the amount of 415 euros and 12.21 euros fraise paiement hors zone, although I did not order anything and did not receive the nothing too. You are responsible for any use of your account using your user name and/or password, for keeping your user name and password confidential and for logging out of your account at the end of each session. As such we will not be liable for any losses, costs, damages, charges or expenses caused by any delay in delivering the items to you. All messages that you send via KLEKT UK are forwarded to other users anonymously, so they will not see your email address. 14.2.4. you have a good reason which we consider, in our reasonable discretion, justifies the cancellation of the listing. If unresolved, we may provide the Buyer with the Sellers information to pursue the complaint privately (as described in paragraph 15). If any information you include in your listing represents a statement of your opinion, it must represent your honest, reasonable and considered opinion and you must specifically say that it is a statement of opinion. Skip to main content The Sole Supplier Men If you do choose to register you will be required to show that you have read and understood the Terms by ticking a box on the registration form. 7.2. 7.7. Big brands like Nike will also make their own colours, meaning when a shoe releases it has a specific colour make-up. 14.11. Whilst KLEKT UK is designed to appeal to people with an interest in high-value sneakers, the degree of knowledge and expertise that Buyers and potential Buyers may have will vary between individuals. I have also sent 5 emails and a message on Instagram and still no reply. You must also not list an item for sale if it is on any list of prohibited items we may post on KLEKT UK from time to time. 8.4. [email protected] . If a Seller provides a counterfeit item or attempts to defraud any Buyer or KLEKT, KLEKT reserves the right to do any or all of the following, in its sole discretion: 15.2.1. remove any or all of Sellers listings from the Services; 15.2.2. cancel any or all of Sellers orders pending through the Services; 15.2.3. withhold any payments due to Seller; 15.2.4. place limits on Sellers buying and selling privileges; 15.2.5. ship the item back to the Seller at the Sellers cost; 15.2.6. temporarily or permanently suspend Sellers account; and. You must ensure that someone is at home on the delivery date to accept delivery. a. 14.5. Sneaker authentication is one of the key pillars of KLEKT. With fakes constantly evolving, its important that you keep your knowledge up to date. As you can see, becoming an authenticator at KLEKT is no small feat. 10.1. Nothing in these Terms will limit or exclude your rights under the applicable consumer legislation in relation to the Services KLEKT provide. I have sent 3 emails, 2 support queries and even tweeted them on twitter but ive only received an automated response. (g) is likely to deceive any person; 16.4.8.8. 10.9. 21.7. The Seller must confirm the purchase within 24 hours. When you place an order, you will receive an automated email confirming your order. KLEKT is one of Europe's leading online sneaker markets. 4.2. If you do not receive this within 24 hours of placing your order, please check your spam filter. This is one of the easier mistakes made, so triple check the sizing before sending. However, KLEKT UK are not intended to be an advice service nor a substitute for using your own care, skill, judgment and discretion. We may still provide the information and winning entry to the Advertising Standards Authority on request. 3.1. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). 27.2. 15.2.7. provide the counterfeit items to law enforcement or destroy the counterfeit items. 4.3. You must not offer an item for sale on any other Website or through any other method whilst it is listed on KLEKT UK. 14.6. 5.6.7. your account is inactive for an extended period of time. 21.4. Get your authentic sneakers and. KLEKT will be applying the same authentication process to USED sneakers, with a team of professional authenticators ensuring that every pre-owned sneaker bought and sold on the platform is 100%. 14.3. Delivery times will depend on how quickly the Seller is able to ship the item to us after the item is purchased. 9.3. Cyber Monday Grail Raffle. By breaching paragraph 16.5.3 or paragraph 16.5.4, you may be committing a criminal offence under the Computer Misuse Act 1990. 13.4. For me personally, I think the Travis Scott x Air Jordan 1 or fragment design x Air Jordan 1 are probably the most common fakes. 24.2. Send an email. I just wish we (those living in the States) could also sell on it. To amend your listing, you must do so by contacting us as set out in paragraph 3.4, state the listing you would like to amend and the changes you would like made. In the event of such a breach, your right to use the Website and/or App will cease immediately. Any item packaging is shown for illustrative purposes only and the packaging of the item you receive may be different. 24.1. You must read the listing carefully prior to purchase and raise any queries you have with us before you make your purchase. (f) infringes any copyright, database right, trade mark or other intellectual property right of any other person; 16.4.8.7. However, from time to time KLEKT UK may be unavailable if we carry out routine maintenance and repairs or due to the unavailability or failure of any part of the general public internet infrastructure. This means the Buyer is not permitted to cancel the purchase if the item does not ship from the Seller within the estimated timeframe provided in confirmation email after purchase. Closure of your account will not affect any sales that have completed prior to closure and you will continue to be responsible to perform any of your obligations in respect of any such contracts of sale. We take payment from the Buyer for the purchased item and hold it on trust on behalf of the Buyer until the authentication process has been completed. The fact that we allow you to use a Third Party Account does not suggest any association between us and the third party company with whom you have registered the Third Party Account. 7.11. You must only purchase an item that you genuinely intend to purchase and in respect of which you have sufficient available funds to pay the Purchase Price (including the Service Fee associated with the purchase of the item). Any kind of response would be appreciated. We may do this either during the term of the listing or after it has ended. Since its inception, Klekt has You need to enable JavaScript to run this app. As a Buyer you are responsible and agree to pay any taxes (including VAT and sales tax) that may be due with respect of your transaction (all of which will be inclusive in the Purchase Price). You must only list items that you genuinely intend to sell. We will be entitled to retain the Service Fee in payment for the Services that we have provided. NOTE: If the links below doesn't work for you, Please go directly to the Homepage of K'LEKT GmbH. These Terms apply irrespective of which of these roles you are performing. KLEKT UK operates an online platform that allows users to buy and sell authentic consumer goods in either brand new condition (deadstock) or used condition, in either case authenticated by us, guaranteeing you 100% security. If your breach of these Terms causes us to incur any liability to another user or a third party, you will reimburse us for any loss, damage, cost or expense we incur as a result (including legal fees). Our job is to make copping that latest Yeezy or newest Supreme T-shirt easi. For more information please see paragraph 12. Details like the tissue paper or special edition cards are key features. COUNTERFEITS, FRAUD AND MARKET MANIPULATION. Authenticity is at the heart of everything we do. The cost of shipping from the Seller to our warehouse and from our warehouse to the Buyer will be payable by the Buyer and is included in the Service Fee. Similarly, we will not provide such information about other Registered Users to you without their consent. If the item fails authentication, we will be entitled to automatically deduct the Service Fee from you using the payment information provided when you registered your account with us. 10.6. Emailed them twice with no response, Hello its like 10 days ago I ordered Nike air Jordan 4 retro fire red its my order confirm number c82T9vev-521877 so can u please check it, Please help me cancel order #aw3tvxy3-531956. We may provide guidance on matters such as preparing your listing, postage and delivery of your items or your legal obligations when buying or selling items on KLEKT UK. but thats all just rumours. Today's top KLEKT offer is Get 10% Off With KLEKT Discount Code. These Terms are governed by English law and any disputes will always be governed by English law, regardless of where the dispute is heard. Your use of any Third Party Content may be subject to the relevant third partys terms and conditions, and it is your responsibility to make yourself aware of those terms and conditions. 4.4. We operate an online platform that provides a place for Buyers and Sellers to enter into transactions.
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